The General Regulation on Data Protection is a set of laws put in place by the European Commission from May 25, 2018 for all companies that have an activity in Europe. Our company "Les Terrasses d'Aragon" protects the privacy of individuals and the confidentiality of personal data, and is committed to ensuring the highest level of protection.
By submitting your personal data to us, you agree and consent to us collecting and using it in accordance with this Privacy Policy and our Terms and Conditions as provided by law. If you do not agree with these conditions, do not provide us with your personal data. In case of refusal or if you withdraw your consent, we may not be able to provide you with the services that may be offered on our Site. The consent may be withdrawn at any time by accessing your profile page and clicking on the box to withdraw consent or deletion from your account.
Information collected
When browsing our Site: When you use our site, we may track, collect and aggregate information indicating, among other things, which pages of our Site have been visited, the order in which they were visited, when they were visited, and on which hyperlinks you clicked. We also collect information from the URLs you used to access our Site. The collection of such information may require you to connect to the IP address, operating system and browser used by each user of the Site. We may be able to determine, from an IP address, a user's Internet service provider and the geographic location of their connectivity point.
Personal Data Collected: We collect personal information that you provide to us when you create an account, update or change your account information, purchase products, leave a customer review, sign up for the newsletter and when you send us e-mails. We may use the personal information you provide us to answer your questions, provide you with a service, send you your orders, and send you emails about maintenance or updates to the Site.
When ordering: The personal data concerning you (title, surname, first name, company, addresses, email, password, telephones, date of birth) are collected during your registration on the site. They are necessary for the registration of your order, its tracking and shipping and the effectiveness of the after-sales service. This personal data is also kept for security purposes, to comply with the legal and regulatory obligations incumbent upon us as well as to enable us to improve and personalize the products and services we offer and the information we send you.
By subscribing to the Newsletter: We can send you messages (newsletters, product information, tips, promotional offers, etc.) by e-mail, if you have expressly agreed. If you no longer wish to receive this information by email, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email or by sending us an email via the contact form or a written request to Les Terrasses d. Aragon - 21 rue Simon Varsi - 20169 Bonifacio.
When browsing the Site: We use cookies to identify you, manage your identification to your account, to your basket and allow you to use our site in the best conditions. We also use cookies from third-party software such as our Google Analytics tracking tool. The cookies necessary for the functioning of our site are used in the functioning of the main functionalities of our site (example: access to your customer account, identification of your basket of purchase). Without these cookies, you will not be able to use our site normally and place an order via internet. These cookies are exclusively used by our site and their data necessary for the proper functioning of the site.
By leaving a customer notice: The personal data (nicks, notes, comments) collected during the evaluation of a product or our shop after order are kept in order to improve our products and offer you a better service, as well as to inform other users for a better shopping experience.
Use of the information collected
Subject to the provisions of this privacy policy, Les Terrasses d'Aragon undertake not to disclose your personal data. We use the personal data you provide us to allow you to access and use the Site and to provide you with any product, information or service you have requested.
In addition to the other uses defined in this privacy policy, we may disclose and otherwise use personal data as described below.
- We use different service providers and subcontractors (collectively referred to as "Subcontractors") to help us provide you with our products and services. Our subcontractors may have limited access to your personal data as part of their provision of products and services to Terrasses d'Aragon, so that we in turn can provide you with our products and services. Subcontractors may include service providers and suppliers who bring us technology, services and / or content related to the operation and maintenance of the Site. Access to your personal data by subcontractors is limited to information reasonably necessary for the subcontractor to perform its limited function for us.
- Les Terrasses d'Aragon may share your personal data with different government authorities in response to subpoenas, court decisions or other legal proceedings; to establish or exercise our legal rights or to protect our property; to defend ourselves against legal proceedings; or other statutory requirements. In these cases, we reserve the right to exercise or waive any objection or legal rights available to us. We may also share your personal data when we deem it appropriate to investigate, prevent or prosecute any illegal or alleged illegal activity; to protect and defend the rights, property or safety of Terrasses d'Aragon, the Site, our users, customers or others; and in connection with our Terms and Conditions of Sale.
- We may offer links to sites operated by organizations other than Les Terrasses d'Aragon (hereinafter referred to as "Third Party Sites") which we believe may be of interest to you. We do not disclose your personal data to these Third Party Sites without your consent. We do not adopt the privacy practices of Third Party Sites and we are not responsible for any such practices. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the Third Party Site to understand how this Third Party Site collects and uses your personal information.
Physical storage of your data
The personal data that you transmit to us are located in a secure data center at:
1 & 1 Internet SARL
7 place de la Gare - BP 70109
57201 Sarreguemines Cedex
France
You can find the technical and organizational measures implemented by 1 & 1 for the security of your data on their storage platform.
Retention of personal data
We keep your personal data as long as necessary in order to process your request. If you do not have any activity on our site, we will delete all the data from your account after 5 years.
Confidentiality and security of personal data
We consider the confidentiality and security of your personal data to be of utmost importance. We are committed to using physical, technical, and administrative security measures that conform to industry standards to maintain the confidentiality and security of your personal information and we will not disclose it to third parties unless otherwise provided in this Privacy Policy. or if we believe, in good faith, that such disclosure is necessary in particular cases, for example in the event of a physical threat to you or others, depending on the applicable law. Only the internal services of the company having a direct relation with the management of your order and your products have access to your data. Since the Internet is not a 100% secure environment, we can not guarantee the security of personal data and there is a risk that an unauthorized third party will be able to circumvent our security systems or that the transmission of your data via the Internet will be impossible. intercepted. You are responsible for protecting the security of your login information. Please note that e-mails and other communications that you send to us through our Site are not encrypted.
Update or deletion of your personal data
You have certain rights with respect to your personal data. You may access your personal data and confirm that it remains correct and up-to-date or choose whether you wish to receive messages from us by logging into the Site and visiting your user account page. You can also delete your account on our website at any time by simply requesting it via the contact form.
If you want more information about your rights or want to exercise one of them, you can also contact us via the contact form. You have the right to ask:
- To provide you with access to any personal data we hold about you
- To prevent the processing of your personal data for direct marketing purposes
- Update any personal data that is outdated or erroneous
- To delete any personal data we hold about you
- Restrict the way we process your personal data
- To provide your personal data to a third party service provider
- To provide you with a copy of any personal data that we hold about you.
If you have any questions, suggestions, unresolved issues or privacy complaints, you can contact us via the contact form.
Modification of our privacy policy
Please note that we review our privacy practices from time to time and that these practices are subject to change. Any modification or update takes effect immediately, as soon as published on our Site. We will notify you of any material changes to this Privacy Policy by posting a notice on the home page of our Site for a reasonable period after the change and by modifying the effective date (located at the bottom of this page). Be sure to periodically return to this page to stay current with the latest version of this Privacy Policy.